Mayfield Education Move FAQ
SPECIAL ANNOUNCEMENT: A NEW ERA FOR MAYFIELDGENERAL ANNOUNCEMENT
Q: What is happening with Mayfield?
A: Mayfield is relocating to a new, upgraded campus at 1 Hoddle Street, Richmond to enhance facilities and student experience.
Q: Why is Mayfield moving?
A: The move allows us to provide a modern, purpose-built facility with improved labs, classrooms, and student support services.
LOCATION & CAMPUS
Q: Where is the new campus located?
A: 1 Hoddle Street, Richmond VIC.
Q: Is the new campus easy to get to?
A: Yes, it is centrally located with access to trains (Richmond Station), trams, and buses.
Q: Will all classes be at the new campus?
A: During the transition, only lab/practical sessions will occur onsite. Full campus operations will resume after September.
TIMELINE & TRANSITION
Q: When is the last day at Camberwell campus?
A: The final week of face-to-face delivery at 2–10 Camberwell Road will be the last week of May.
Q: When does the transition start?
A: 1 June 2026.
Q: How long will the transition period last?
A: From 1 June 2026 to 30 September 2026
Q: When will everything return to normal?
A: Full on-site delivery at the new campus is expected from late September.
ONLINE LEARNING
Q: Will my classes move online?
A: Yes, all theory classes will be delivered online between 1 June and 30 September.
Q: How will I attend online classes?
A: Classes will be conducted via your usual online learning platforms (e.g. Teams/LMS).
Q: Will online learning affect my course quality?
A: No, course delivery, learning outcomes, and support remain the same.
Q: Do I need special equipment for online classes?
A: You will need a device (laptop/tablet), internet access, and access to your student platforms.
PRACTICAL / LAB SESSIONS
Q: Will practical classes still happen?
A: Yes, all lab/practical sessions will continue face-to-face.
Q: Where will practical classes be held?
A: At the ground floor lab facility at 1 Hoddle Street.
Q: How often do I need to attend the lab?
A: Only on specific scheduled days as per your timetable.
Q: Will my lab schedule change?
A: Possibly. You will receive updated schedules in advance.
COURSE IMPACT
Q: Will my course be affected by the move?
A: No. Your course structure, assessments, and outcomes will remain unchanged.
Q: Will my graduation or completion be delayed?
A: No, there will be no impact on your course completion timelines if you stay on track.
Q: Will assessments still happen as normal?
A: Yes, assessments will continue as scheduled.
DISRUPTION & EXPECTATIONS
Q: Will there be any disruption?
A: There may be some temporary disruption due to the transition, but training will continue as scheduled.
Q: What does “business as usual” mean?
A: It means your course continues, classes run, and support remains available despite the temporary delivery changes.
TIMETABLE & COMMUNICATION
Q: Will my timetable change?
A: Some adjustments may occur, especially for lab sessions. You will be notified in advance.
Q: How will I know my lab days?
A: Updated timetables will be shared via email and LMS.
Q: How will I receive updates?
A: Through email, LMS announcements, and direct communication from your trainers/coordinators.
SUPPORT & CONTACT
Q: Will student support still be available?
A: Yes, all student services and support will continue during the transition.
Q: Who do I contact if I have questions?
A: You can contact Student Services via email or phone.
Q: What if I’m struggling with online learning?
A: Contact Student Services or your trainer for support—we are here to help.
FEES & ENROLMENT
Q: Will my fees change because of the move?
A: No, there are no changes to your course fees.
Q: Can I still enrol in courses during this period?
A: Yes, enrolments will continue as normal.
TRAVEL & ACCESS
Q: Do I need to travel every week?
A: No, only for scheduled lab sessions.
Q: Where do I go for lab classes?
A: 1 Hoddle Street, Richmond (ground floor lab).
Q: How will I get to the new campus?
A: Your options include:
Train – catch the train from your origiination station and get off at North Richmond.
Tram – Take City bound train and get off at Flinders St. From Flinder St, hop on Tram 19/59/57 to get off at Hoodle St.
Parking – There is paid parking at Secure Parking (218 Victoria St)/Care Park (35 Elizabeth Street)/Victoria Gardens Car Park. Street parking is avalilable with 2-hour free spots nearby.
Other nearby options:
West Richmond Station
• 🚶♂️ ~8–10 minutes walk
• Smaller station, fewer services
Richmond Station
• 🚶♂️ ~15–20 minutes walk
• 🚆 Major hub — lots of train lines
COMPLIANCE & QUALITY
Q: Is this change approved by regulators?
A: Yes, all relevant regulatory bodies are being notified, and compliance requirements are being met.
Q: Will this affect my qualification?
A: No, your qualification remains fully recognised and unchanged.
EDGE CASES (VERY IMPORTANT FOR MEI CHATBOT)
Q: What if I miss a lab session?
A: Contact your trainer immediately to discuss catch-up options.
Q: What if I cannot attend online classes?
A: Notify your trainer or student services to explore support options.
Q: What if I have placement during this time?
A: Placement arrangements will continue as planned. Contact your coordinator if unsure.
Mayfield Education Inc. in the Words of Our Learners.
WHAT OUR GRADUATES ARE SAYING
I started the one-year course in 2022 and enjoyed all units, particularly those relating to the provision of operative equipment and technical support. The course is highly relevant to my job placement.
The course mirrors the practical aspects of real work-life situations. It allows for a broad introduction into the field resulting in a smooth transition to technical specificities. This is reflected in the highly technical assessment on offer. Lessons and assessments require the students' utmost commitment and preparation as a prelude to the real-world working environment. Just turning up to class will not do.
Teachers are knowledgeable; especially Ewald who has more than 30 years’ experience in the Theatre Technician field. He brings the best out of his students. He makes his classes enjoyable with humor while demanding hard work from us. He requires us to be attentive during the class to ensure our best understanding of the subjects to produce the best results possible. This ensures our every success. After a difficult start brought on by initial nervousness, I found his style helpful and easy to follow. I enjoyed this class.
The disinfection and sterilisation lecture given by Lisa Li was very informative and gave practical instruction on best practice for sterilisation. It was great to have such a vital part of our everyday practice reinforced, and the importance of strict adherence highlighted. I learnt about gold standard sterilising operations and workplace set up, common issues and how to avert these, and the importance of adhering to manufacturer’s guidelines for all solutions and processes.
Amreen (Trainer) very helpful.
