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Certificate III Individual Support (Ageing & Disability)

Become a Personal Care Worker, Personal Care Assistant, Disability Support Worker, Residential Care Worker.

Our individual support course will give you the knowledge and essential skills needed to care for and support older people and people with disability that are unable to care for themselves.

A monthly payment plan is available for this course! 

Subject to availability.

Certificate III Individual Support (Ageing & Disability)


Certificate III Individual Support – Ageing & Disability (CHC33021)

Start Date available intakes

16 Sept 2024     (Intake 3)


Program Length

10 – 12 months


2-10 Camberwell Road
Hawthorn East VIC 3123


Study Mode

Classes 1 day a fortnight. Some online learning. Work placement.



Certificate III Individual Support (Ageing & Disability)

Course Overview

Our individual support course will give you the knowledge and essential skills needed to care for and support older people and people with disability that are unable to care for themselves.

The aim of this course is to prepare the student entering the healthcare industry to safely and effectively work with people who need assistance in the community and residential aged care facilities.

The skills gained through this qualification enables care workers to follow an individualised care plan and provide person centred care and support.

We can deliver this qualification or standalone units at your work site subject to the number of applicants at your site. Please enquire with Student Services and/or the course coordinator.


Certificate III Individual Support (Ageing & Disability)

Course Details


Mayfield Education supports the traineeship program.  Please contact us to find more about traineeship option.

Entry Criteria

Students entering the course must meet the required entry criteria, educational standards and administrative requirements as per Mayfield Education’s Student Entry and Administration Policy and Procedure.

Applicants must:

  • Be 18 years of age or over.
  • Must have watched the course information online.
  • Complete a pre course assessment via Language, Literacy & Numeracy (LNN) robot on site at Mayfield Education and attend a pre training interview.
  • People studying this program will need an access to a personal computer device and basic computer skills, including the ability to:
    • Create, save and edit Microsoft office documents (including Word, Excel)
    • Access and search the Internet.
    • Download and save documents from a variety of websites.
    • Record, save and upload a video using a smart device such as mobile, laptop, iPad.
    • Upload files and images onto the Learning Management System
    • Access Dropbox links.
  • Have COVID 19 vaccination history.
  • Be able to provide below checks 8 weeks prior to the first clinical placement:
    • A current and clear national police check.
    • A current and clear Working with Children’s Check.
    • Healthcare category A immunisation record including flu vaccination.
Training Program

Total number of units = 15

9 core units 6 elective units

Core Units

  • CHCCCS031 Provide individualised support.
  • CHCCCS038 Facilitate the empowerment of people receiving support.
  • CHCCCS040 Support independence and wellbeing.
  • CHCCCS041 Recognise healthy body systems.
  • CHCCOM005 Communicate and work in health or community services.
  • CHCDIV001 Work with diverse people.
  • CHCLEG001 Work legally and ethically.
  • HLTINF006 Apply basic principles and practices of infection prevention and control.
  • HLTWHS002 Follow safe work practices for direct client care.

Elective Units

Group A Electives – AGEING Specialisation

  • CHCAGE011 Provide support to people living with dementia.
  • CHCAGE013 Work effectively in aged care.
  • CHCPAL003 Deliver care services using a palliative approach.

Group B Electives – DISABILITY Specialisation

  • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach.
  • CHCDIS012 Support community participation and social inclusion.
  • CHCDIS020 Work effectively in disability support.
  • This is delivered onsite at Mayfield Education Campus 2-10 Camberwell Road, Hawthorn East. It takes approximately ten to twelve months to complete.
  • Study load 15-20hrs per week.
  • The delivery mode is comprised of blended learning (face to face, online learning, self-directed learning) and mandatory 120 hours of work placement.
  • Face to Face classes run 1 day a fortnight from 9.30am to 3:30pm.
Location of Delivery

2-10 Camberwell Road

Hawthorn East VIC 3123


Intake Dates

Intake 3: 16th Sept 2024

Intake 4: 7th Nov 2024

Intake 1: 25th Apr 2025


Students are assessed against specific performance criteria for each unit of study. At Mayfield we have engaging ways of learning and assessment which includes journal writing, case studies, group presentation, assignments, role play, online learning, self-paced learning packages, short answer, and multi-choice questions.

  •  This course is a nationally recognised certificate.  Upon completion Mayfield will award you with CHC33021 CERTIFICATE III IN INDIVIDUAL SUPPORT (AGEING & DISABILITY).
  •  If the full course is not completed, a Statement of Attainment will be issued for any units where competency has been attained.
  • CHC33021 Certificate III in Individual Support (Ageing & Disability)  à CHC43015 Certificate IV in Ageing Support OR CHC43121 Certificate IV in Disability Support
  • Once successfully completed, this course may lead to a pathway to HLT54121-Diploma of Nursing (Enrolled Nursing), subject to meeting entry criteria.
Fees Statement

Student Course Fee Payable

For Skills First Funded Students (Government Subsidised)*: Total student contribution $1,230
View Eligibility or contact us for more information.

For Eligible Concession Students**:$830

For Full Fee Paying Students: Total student contribution $9,235

A payment plan is available

For a detailed summary of the Tuition Fee and for the monthly Direct Debit Instalment Payment Plan, contact Mayfield for the Statement of Fees either on email or by phone.


Phone: (03) 9882-7644

Note: Skills First concession rate is not applicable to Diploma of Nursing program.

  • Initial Course Deposit via electronic Transfer: $250
  • Direct debit options available
  • * Government funding eligibility criteria applied
  • ** Eligible concession card holders
  • The student tuition fees as published are subject to change given individual circumstances at enrolment.
  • Fees are indicative, may subject to change of government policy and this may occur during the course.
  • Fee instalment plan is available.
  • * Government funding eligibility criteria applied.
  • ** Eligible concession card holders.
  • Please read refund, cancellation fees information in the student handbook prior application for your enrolment / making payment.

Step 1 – View Course Information

Step 2 - Apply Now

To successfully complete the application process, please ensure you have the below requirements:

  • You must have a student unique number identifier. If you do not have one, please create one here. This will only take a few minutes.
  • You must complete a credit transfer form. Please upload this at the Application documents section and include details of qualification.
  • You must complete the LLN Test.
  • You must complete the Skills First Eligibility Form Section B1 and B2 and upload it with the Application documents.
  • You must upload copies of your driver’s license (front and back)/ Passport/ Medicare details to verify your identification.

If you have any questions during the enrolment process, please get in contact with us.

Course Name and Start Date Applications Open Applications Close
Certificate III in Individual Support (Ageing & Disability)/Intake 3/ Commencement Date 16 Sept 2024 30/05/2024 09/09/2024