This skill set addresses the skills and knowledge required to provide entry level support for basic client care for a range of roles and purposes required within the aged care, community  and disability support sectors. The support provided in client care will be predominantly non-direct, with some basic direct client care, in order to maintain the safety of both the learner and client in care.

This skill set is for individuals who use introductory care practices to support fully qualified carers within an aged care or disability support environment. Candidates who complete this skill set would be equipped with the skills and knowledge required to undertake job tasks to support fully qualified carers, such as making beds, providing assistance to maintain a clean environment and communicating with carers as part of the support service.

Australian citizens

This course is delivered over 1 week.

Week 1

3 days on-site

  • CHCCOM005 – Communicate and work in health or community services
  • CHCDIV001 – Work with diverse people
  • HLTWHS002 – Follow safe work practices for direct client care

Intake November 29

Mayfield uses a combination of assessments including online quizes, short answer questions and  demonstrations.

This is an accredited short course and at successful completion participants will receive a Nationally recognised skills set.

Successful completion of this skills set provides credit towards the Certificate III in Individual Support and other qualifications that allow for selection of these units.

Free entry – no fees.

Mayfield uses blended learning which is a combination of online learning and site based practical workshops conducted at the Hawthorn East campus.

Mayfield Education

2-10 Camberwell Road
Hawthorn East VIC 3123

  • Certificate III in Individual Support
  • Certificate III in Pathology Collection

Quick Glance

Program code


Start date(s)

Intake November 29

Program length

Around 2 weeks


Mayfield Education Hawthorn

Study mode

3 days theory on-site + 6 days self-directed online study


(03) 9882 7644